Rights and Responsibilities
Your right to a good faith estimate
Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises.
Notice of HIPAA Privacy Practices
Kindred Therapy LLC
1518 Walnut Street, Suite 401
Philadelphia, PA 19102
This notice describes how medical information about you may be used and disclosed and how you can get access to this
information. Please review it carefully.
You have the right to:
● Get a copy of your paper or electronic medical record
● Correct your paper or electronic medical record
● Request confidential communication
● Ask us to limit the information we share
● Get a list of those with whom we’ve shared your information
● Get a copy of this privacy notice
● Choose someone to act for you
● File a complaint if you believe your privacy rights have been violated
You have some choices in the way that we use and share information as we:
● Tell family and friends about your condition
● Provide disaster relief
● Include you in a hospital directory
● Provide mental health care
● Market our services and sell your information
● Raise funds
Our Uses and Disclosures
We may use and share your information as we:
● Treat you
● Run our organization
● Bill for your services
● Help with public health and safety issues
● Do research
● Comply with the law
● Respond to organ and tissue donation requests
● Work with a medical examiner or funeral director
● Address workers’ compensation, law enforcement, and other
● Respond to lawsuits and legal actions
When it comes to your health information, you have certain rights. This section explains your rights and some of our
responsibilities to help you.
Get an electronic or paper copy of your medical record
● You can ask to see or get an electronic or paper copy of your medical record and other health information we have
about you. Ask us how to do this.
● We will provide a copy or a summary of your health information, usually within 30 days of your request. We may
charge a reasonable, cost-based fee.
Ask us to correct your medical record
● You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do
● We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
● You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different
● We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
● You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not
required to agree to your request, and we may say “no” if it would affect your care.
● If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the
purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share
Get a list of those with whom we’ve shared information
● You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date
you ask, who we shared it with, and why.
● We will include all the disclosures except for those about treatment, payment, and health care operations, and
certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will
charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will
provide you with a paper copy promptly.
Choose someone to act for you
● If you have given someone medical power of attorney or if someone is your legal guardian, that person can
exercise your rights and make choices about your health information.
● We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
● You can complain if you feel we have violated your rights by contacting us using the information on page 1.
● You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending
a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting
● We will not retaliate against you for filing a complaint.
For certain health information, you can tell us your choices about what we share. If you have a clear preference for
how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow
In these cases, you have both the right and choice to tell us to:
● Share information with your family, close friends, or others involved in your care
● Share information in a disaster relief situation
● Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your
information if we believe it is in your best interest. We may also share your information when needed to lessen a serious
and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
● Marketing purposes
● Sale of your information
● Most sharing of psychotherapy notes
In the case of fundraising:
● We may contact you for fundraising efforts, but you can tell us not to contact you again.
Our Uses and Disclosures
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such
as public health and research. We have to meet many conditions in the law before we can share your information for these
purposes. For more information see:
Help with public health and safety issues
We can share health information about you for certain situations such as:
● Preventing disease
● Helping with product recalls
● Reporting adverse reactions to medications
● Reporting suspected abuse, neglect, or domestic violence
● Preventing or reducing a serious threat to anyone’s health or safety
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and
Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
● For workers’ compensation claims
● For law enforcement purposes or with a law enforcement official
● With health oversight agencies for activities authorized by law
● For special government functions such as military, national security, and presidential protective services
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
● We are required by law to maintain the privacy and security of your protected health information.
● We will let you know promptly if a breach occurs that may have compromised the privacy or security of your
● We must follow the duties and privacy practices described in this notice and give you a copy of it.
● We will not use or share your information other than as described here unless you tell us we can in writing. If you
tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new
notice will be available upon request, in our office, and on our web site.
● Date this notice went into effect: 04/20/2021
● With any questions, please contact the Practice Owner, Leah Cohen, LCSW Leah@kindredtherapyllc.com
● We NEVER sell your PHI or use it for marketing purposes.
● We will never share any substance abuse treatment records, or HIV status without your written permission
according to CFR 42 Part 2, other than in the case of a true medical emergency. Also in accordance with this
statute, we will only provide the minimum necessary information required.